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 Post subject: Blacklisted?
PostPosted: 19 Sep 2012, 22:27 pm 
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Joined: 24 Oct 2011, 01:02 am
Posts: 31
Has anyone else been blacklisted? I can't download anything from livefile. My account is paid until September 25th. I can't even get a link to send an email.

Access forbidden
Your IP address now is blacklisted


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 Post subject: Re: Blacklisted?
PostPosted: 20 Sep 2012, 08:52 am 
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Joined: 19 Jan 2012, 05:26 am
Posts: 153
jack60626 wrote:
Has anyone else been blacklisted? I can't download anything from livefile. My account is paid until September 25th. I can't even get a link to send an email.

Access forbidden
Your IP address now is blacklisted


Do you mean that if you click a link that you don't get to the Livefile page & cant see the contact links at the bottom of every page:
Contacts:
E-mail:
For abuse and grievances: feedback@livefile.org

If that is the case then it's YOUR ISP that has blacklisted LiveFile..

If you mean that you can get to the Livefile page but you can't download the rar parts then LiveFile HAS blacklisted your IP.. emails from you should still get through to them..

In either case you might have to consider using a PROXY or a VPN.. see viewtopic.php?f=27&t=8033


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PostPosted: 21 Sep 2012, 18:32 pm 
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Joined: 21 Aug 2012, 13:43 pm
Posts: 14
Yesterday when I tried to download a file from livefile.org the error message
Access Denied kept coming up. I have a premium account until October 20.
So why is my access denied??

Is there a contact address?? I can't find anyway to contact livefile.org to ask
about this problem.


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PostPosted: 22 Sep 2012, 10:21 am 
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Joined: 19 Jan 2012, 05:26 am
Posts: 153
arnolds9 wrote:
Yesterday when I tried to download a file from livefile.org the error message
Access Denied kept coming up. I have a premium account until October 20.
So why is my access denied??

Is there a contact address?? I can't find anyway to contact livefile.org to ask
about this problem.


Please explain with a little more detail..
Do you mean your browser will not let you go to https://livefile.org/ .. ?? [if it does then you should see the CONTACTS at the bottom right of the page [email them]..

If your browser won't connect then your ISP is blocking the livefile site ..
Which country are you in?? what is your ISP?? eg. for me it's UK & Virgin [which blocks ThePirateBay, .. BUT.. because I use a VPN, I connect via Sweden & show a Swedish IP, I can avoid this UK block]..

see: viewtopic.php?f=27&t=8033


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PostPosted: 22 Sep 2012, 12:31 pm 
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Joined: 21 Aug 2012, 13:43 pm
Posts: 14
Fluff wrote:
arnolds9 wrote:
Yesterday when I tried to download a file from livefile.org the error message
Access Denied kept coming up. I have a premium account until October 20.
So why is my access denied??

Is there a contact address?? I can't find anyway to contact livefile.org to ask
about this problem.


Please explain with a little more detail..
Do you mean your browser will not let you go to https://livefile.org/ .. ?? [if it does then you should see the CONTACTS at the bottom right of the page [email them]..

If your browser won't connect then your ISP is blocking the livefile site ..
Which country are you in?? what is your ISP?? eg. for me it's UK & Virgin [which blocks ThePirateBay, .. BUT.. because I use a VPN, I connect via Sweden & show a Swedish IP, I can avoid this UK block]..

see: viewtopic.php?f=27&t=8033


I can get to livefile.org but the screen says Access Forbidden. The same when I go to the home page and try to login in with my email address and the password that they sent to me. I am in Chicago, USA


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PostPosted: 22 Sep 2012, 18:45 pm 
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Joined: 19 Jan 2012, 05:26 am
Posts: 153
arnolds9 wrote:
Is there a contact address?? I can't find anyway to contact livefile.org to ask
about this problem.


Try an email sent from the email account you used to purchase your premium account..

Technical support: tech@livefile.org

or:

For abuse and grievances: feedback@livefile.org

EDIT: Please let us know what they say..

PS: If this is happening ONLY to US members it might be best for them to think about using a VPN so that they become "Euro based" & hide all their internet activity from their US ISPs as well as their true IP from livefile.. [read some of the other topics, in this forum, about the problems ALL FileHosters are getting from various anti-piracy groups]


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PostPosted: 27 Sep 2012, 16:06 pm 
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Joined: 21 Aug 2012, 13:43 pm
Posts: 14
Fluff wrote:
arnolds9 wrote:
Is there a contact address?? I can't find anyway to contact livefile.org to ask
about this problem.


Try an email sent from the email account you used to purchase your premium account..

Technical support: tech@livefile.org

or:

For abuse and grievances: feedback@livefile.org

EDIT: Please let us know what they say..

PS: If this is happening ONLY to US members it might be best for them to think about using a VPN so that they become "Euro based" & hide all their internet activity from their US ISPs as well as their true IP from livefile.. [read some of the other topics, in this forum, about the problems ALL FileHosters are getting from various anti-piracy groups]



After several days going back and forth with tech support at livefile.com. My account was on the black list but that was changed and I was able to get into it. But whenever I tried to download a file the error message Access Forbidden came up. It happened on my IP address and on another computer with a different IP address. Finally today this matter was straightened out and now I am able to download from livefile.com. So hopefully if this happens again they will know what to do.


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PostPosted: 27 Sep 2012, 21:25 pm 
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Joined: 26 Aug 2011, 14:40 pm
Posts: 12400
Location: Moscow
If anyone still has this problem, tell about it here, I help You.


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